Account and sign-in
Help with login, password reset, email verification, and account access recovery.
Support
How can we help?
Find answers to common questions, account help, billing guidance, and safety support.
Contact support
For account, billing, or safety issues, email our support team.
Support email: support@lincly.se
Response times
We usually respond within 24-48 hours on business days. Critical safety issues are prioritized.
Support topics
Billing and subscriptions
Questions about business plans, invoices, renewals, and Stripe billing management.
Safety and reports
Report inappropriate behavior or content and get help with blocks and moderation requests.
Technical troubleshooting
Fix app crashes, loading issues, missing updates, and notification problems.
Escalations
If an issue affects safety or account access, include as much detail as possible for faster handling.
Frequently asked questions
How do I reset my password?
Use the “Forgot password” option on the sign-in page and follow the reset link sent to your email.
Why did I not receive a verification email?
Check spam/junk folders first. If it still does not arrive, contact support@lincly.se and include your signup email.
How do I manage my business subscription?
Sign in on the web, open your account page, and use the billing portal to manage plans, payment methods, and invoices.
How do I report a user or activity?
Use in-app report actions on profiles, activities, or content. For urgent cases, email support with links or screenshots.
Can I delete my account?
Yes. You can request deletion from account settings. Business accounts with active subscriptions are handled safely during deletion.